I am currently reading the book “Fierce Conversations” by Susan Scott. I am on hiatus from teaching my leadership course this year, so I am taking the opportunity to refresh my content and my perspectives. The basis of the book is fairly simple:
Our work, our relationships, and our lives succeed or fail one conversation at a time. While no single conversation is guaranteed to transform a company, a relationship, or a life, any single conversation can.
Susan Scott, Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
This has gotten me thinking in general about conversations that have impacted me throughout my career, whether with colleagues, direct reports, supervisors, customers, or mentors.
Recently, I had an interaction on Twitter that got me thinking about a long-ago conversation in a different context that, although I had never thought much about it, had an effect on how I view the role of technology in solving problems. That Twitter interaction is here: